Celebrating Family Home
The Everybody's Welcome Road Show Pilot
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Thanks to the generosity of a private donor, an additional staff member was employed in the Project Office from July 2007 - May 2008. One of the tasks undertaken by Veronica Murphy during this time was the piloting of an Everybody's Welcome Road Show. This is her report, produced in May 2008.  

Background | Research | Construction of Format | Evaluation | Workshop Format 1 (Whole day) Diocese A | Workshop Format 1 (Whole day) Diocese B | Workshop Format 2 (Two Half-days) | Workshop Format 3: Two Twilight Sessions | Workshop Format 4: A Short Session (Two Hours) | Summary & Recommendations

Background

The Everybody’s Welcome Road Show Pilot had its origins within a brief written by the Marriage and Family Life Project Officer in June 2007:

“In January 2006 the Everybody’s Welcome Working Group identified the availability of local introductory workshops as one of the key criteria against which the project would be evaluated. In the Spring of 2007 a review of project progress revealed that at least one local training event had taken place in each of 9 dioceses: Cardiff, Hallam, Hexham and Newcastle, Leeds, Menevia, Plymouth, Portsmouth, Salford and Southwark. Evidence, albeit mostly anecdotal, suggested that these events were highly successful in engaging parishes in the work of Everybody’s Welcome, raising project profile and providing guidance, encouragement, inspiration and mutual support to those involved in the project at parish or deanery level.”

In order to build on these diocesan experiences, a Training & Development Officer was appointed to the Project Office on an eleven month contract. The remit of the post included the creation and piloting of a series of formats for a range of workshop sessions to introduce the Everybody’s Welcome objectives and materials at deanery or parish level. These could be delivered by local facilitators or by a national staff person. The pilot was to test the feasibility of offering national workshops, the challenges of adapting these to local needs and the longer term viability of providing such a national service to dioceses.

The brief suggested the following process:

  • Liaise with diocesan staff with experience of providing local Everybody’s Welcome events in order to establish the format, budget, content and outcomes and to consider any newly developed materials for inclusion in a national package.

  • In the light of these findings and recent developments in the Everybody’s Welcome project to devise a format or series of formats with which to structure a local deanery/ diocesan/ organisation Everybody’s Welcome event / roadshow.

  • The format to at least include an introduction to the project, how and why the Bishops identified it as a priority; experience of one or more of the general resources, one or more of the specific resources, effective liturgical and prayer practices and ancillary materials for inclusion in a participants pack.

  • Test the format by delivering the event within three to four deanery or pastoral areas, in consultation with local leaders and by carrying out pre and post event evaluation.

  • Conclude by writing up the findings, publishing the formats and making recommendations for future development work.

The project was in three stages.

  1. Research and construction of initial format, content, resources, evaluation methodology and liaison with diocesan coordinators to book events: July to November 2007

  2. Delivery of events and evaluation of outcomes: February – April 2008

  3. Publication of finished formats and recommendations: May 2008

An initial budget of £2,000 was later reduced to £1,000 to cover all materials and travel for the workshops, but not project staff salaries. The final sum spent was £802.49.

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Research

Between January 2006 and June 2007 a number of dioceses engaged, in different ways, with the first phase of Celebrating Family. As already noted, nine dioceses offered specific events to introduce and promote the development of welcoming, friendly and family-sensitive parishes. There was enormous diversity across these initiatives:

  • a one-day workshop;

  • the provision of materials for parishes to run their own series of evening or day time sessions;

  • a number of two hour workshops offered across the whole diocese by adult formation advisers and marriage and family life co-ordinators;

  • diocesan days with keynote speakers in the morning;

  • a variety of afternoon and/or evening workshops.

The importance of becoming welcoming communities was not a new concept: many parish communities already recognised its essential link to future growth and development following the renewed emphasis on the Church’s mission of evangelisation at the beginning of the twenty-first century. But Listening 2004 brought a new awareness of the urgency of such development work as time and again, especially at diocesan Family Listening Days, people commented on their desire for friendly, family-sensitive, welcoming parish communities in which they could feel they belonged. It also brought increased awareness of the complexity and diversity of family life at the beginning of the twenty-first century and the need for understanding and support from the Church.

During the course of this first phase of Celebrating Family: Blessed, Broken, Living Love a number of resources, both formative and practical, were gathered together through the Project Office and published through the web-site. All of this material: the programmes for diocesan events and the growing collection of resources available through the Project Office needed to be reviewed before designing formats for an Everybody’s Welcome Roadshow. Additionally, the experience of those who had designed and led workshops was an important source of information: special thanks are offered to those colleagues who so generously shared both their experience and resources.

Not surprisingly, what began to emerge was a consensus around those activities, particular resources, and sometimes specific parts of resources, which generated good adult formation opportunities for Everybody’s Welcome. The brief distinguished between ‘general resources’ and ‘specific resources’. General resources included collections of ideas and training resources that parishes could work on at their own pace. These include Everybody’s Welcome and The Ministry of Welcome, Monthly Top Tips for Parishes and some prayers and liturgies. Specific resources would include the What Is Life Like Leaflets developed as a direct response to Listening 2004 and resources from other Christian Churches such as Spiritual Care for Older People. Additionally, a Welcome Banner, designed for use across one diocese and taken up by a number of its parishes, appeared to have captured the imagination of participants and seemed worthy of wider promotion.

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Construction of Initial Format

Jane Regan in her book on adult formation suggests three essential and interlinked dynamics of effective adult formation: information, formation and transformation. The pilot workshops therefore should provide opportunities for engaging across the three, recognising that the third is the most difficult to evaluate and often can only be tested after a period of time. The review of existing initiatives revealed three key aspects from all the processes, materials and resources as potentially the most promising elements for inclusion in a Roadshow:

  • engaging in telling and listening to stories of welcome and reflecting on welcome in scripture (formation)

  • opportunities to appreciate the need for specific resources such as the What is Life Like leaflets and to become familiar with them (information)

  • time for considering the best ways of developing the work within individual communities (transformation).

In October, following a meeting of adult advisers in Leeds , the first diocese interested in taking part in the pilot was identified and so an outline proposal for the Roadshow was produced and three different workshop formats suggested. Soon afterwards, through a Review process that the Project Office staff were conducting, a second and third diocese expressed interest. The three diocesan contacts were each sent a copy of the proposal and further discussion followed resulting in the choice of formats and specific times and venues. An initial schedule in one diocese allowed for workshops delivered by both the Marriage and Family Life Training & Development Officer and the Diocesan Adviser for Adult Formation across the full range of formats, but this had to be considerably reduced due to the diocesan adviser’s other commitments. Additionally a Deanery Council contacted the Project Office looking for an evening’s workshop on Everybody’s Welcome lasting just two hours. Consequently, the Pilot has been trialled in three dioceses and a shorter and specifically adapted workshop prepared for Deanery Council in an additional diocese.

The final range of formats all follow a basic structure and content.

  1. Following a welcome by the host parish and a time for introductions, hopes and expectations would be checked and then a time of prayer would create the context in which people could begin to engage with the issues. The content of the opening prayer and liturgy was carefully chosen to reflect the complexity and diversity of the issues and to link with the wisdom of the early church.

  2. This would be followed by a short PowerPoint input on aims, objectives and process.

  3. Next an invitation to think of a time in life when participants had felt especially welcomed and in a few moments of silence to remember the context, the people involved and the feelings generated.

  4. Then in small groups, formed using the different languages on their name badges, in turn to ‘tell their stories of welcome’. They would also be urged to listen especially well to one another and to value whatever the other members of their group offered. Each group would be given a set of ‘post-it’ notes and asked to write a word or phrase about welcome arising from their experience of story-telling. These were to be displayed and a chance for reflection provided.

  5. At this point the background to the initiative would be presented using PowerPoint and giving details of Listening 2004, Celebrating Family: Blessed, Broken, Living Love and the specific objectives for Everybody’s Welcome.

  6. After a time to ‘buzz’ and ask for clarification the Power Point presentation would continue with a reflection on welcome in scripture leading to engagement with the story of Martha and Mary’s welcome of Jesus in the gospel according to Luke. This would be in two stages – a first hearing of the story in the whole group and invitation to share images, words/phrases and questions before moving into small groups with a copy of the text and one question for reflection, linking this story with their own stories of welcome.

  7. The next phase of the format concerned the introduction of specific resources: two approaches to auditing a parish. This was followed by another opportunity for working in small groups: this time with case studies of people who provide challenging opportunities to take seriously the intention to welcome everyone and be both friendly and family-sensitive.

  8. The What is Life Like leaflets were to be introduced at this point, with further time in small groups to enable engagement with these.

  9. Finally, using PowerPoint once more, an overview of the national resources available through the web-site would be presented.

  10. Each parish represented would be given a folder containing copies of the main resources and invited to look at them in parish groups and decide what the next step for their particular parish might be.

  11. A closing prayer that included an examination of conscience around welcome would end the workshop(s).

A specially produced brochure was distributed either at the end of the workshop or the beginning of the second workshop. The programmes for the individual workshops are included with the report for each venue. Each workshop included a focus table: Lenten cloths, bible, candle, tea towels, cup & saucer, glass and biscuits. A display board with photographs from Listening 2004, the What Is Life Like leaflets and Mothers’ Union leaflets was also available and a specially designed 8 feet high Welcome banner.

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Evaluation methodology

The pilot has been evaluated according to a number of methods.

  1. First of all a pre-event evaluation form was designed and sent to the event co-ordinators with an invitation to copy them to the parish priests involved in specific workshops. Of 11 forms distributed, five were returned.

  2. In addition, participants at two of the workshops were invited to complete an individual pre-evaluation card upon arrival.

  3. At the end of the workshop experience participants were asked to complete post-event evaluation forms which developed as the pilot progressed.

All these forms asked for people willing to be contacted in a few weeks’ time to provide their name and telephone number. The Project Office Administrator then carried out a series of post-event telephone interviews between two and four week after the workshops. The questions referred to pre-event expectations where appropriate.

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Workshop Format 1: Whole day 10.30 – 3.30 p.m. Diocese A.

  Timetable for this format

  Scripture conversation 

Participants
22 people attended in total including the Diocesan Co-ordinator. The host parish was represented by 10 parishioners and 2 priests. There were 3 and 4 parishioners respectively from two neighbouring parishes. There was a mix of age, gender and ethnicity although the majority were over 40.

Expectations
A number of involved parishioners who may have been expected to attend such an event chose not to and allegedly,’ felt insulted’ because ‘we are a welcoming parish – this is not for us surely?’. It was necessary for the Diocesan Co-ordinator to begin by assuring everyone that the reason they had been chosen for the pilot was precisely because they are so welcoming and hospitable. The pre-evaluation forms were only returned by the host parish and indicated an expected attendance of 30+. The Roadshow had not been systematically publicised and it may be there is a need for ‘official’ publicity material – poster etc. Hopes and expectations checked at the beginning of the event indicated a clear lack of knowledge of what people were coming to.

Evaluation
20 forms were completed. 15 indicated that all the objectives of the roadshow had been met. 3 felt three were achieved and 2 would have liked a middle option between ‘Yes’ and ‘No’ to indicate uncertainty as to whether they had been achieved. As a result of this comment, repeated on two other forms, a new post-event evaluation form was designed for use with the other workshops. Comments on the back of forms were extremely complimentary of the event and indicated a deepening of understanding as to the complexity of the issues involved in this phase of Celebrating Family.

Telephone Evaluations
Four participants were contacted three weeks after the event and were unanimous in their consideration that the workshop had been worthwhile.

  Transcript of Telephone Evaluation Responses

Concluding Reflection
The format for this full day workshop generally worked well but the parish had advertised a 3.00 p.m. finish and only communicated this to me at lunchtime! Therefore the work in parish groups with resources was necessarily shorter than planned and this was a pity. It also no doubt linked to the comments received in the follow up telephone evaluations concerning the ‘relaxed feeling’ of the event. The liturgy set the tone for the day and established a reflective mood: people settled during this time of prayer and took particular notice during the litany, adapted from one prepared by Bill Huebsch. As a result of one specific response to this, expressing concern at feeling excluded if all is going well in one’s life, the litany was further adapted.

The story telling produced tremendous energy and people really listened very well to one another: this was commented on in the post-exercise responses. The input on the Listening 2004 findings that prompted Everybody’s Welcome as the first phase of the bishops’ response was received with genuine interest and for almost everyone in the room was new information. The early, unplanned finish resulted in the resource awareness session being covered quite superficially and this, I fear, will show itself in the long-term effectiveness of this workshop in this area. There is certainly enough material for a whole day, but perhaps the time required to do justice to it in one day is beyond the capabilities of the majority of parish participants who have busy lives with many priorities and demands on their time and attention. However the same, only slightly amended format, was used across a whole day elsewhere with a much stronger engagement during the afternoon which allowed sufficient time for considering the resources in the context of next steps.

This workshop format would be especially useful for parish council members and members of parish leadership/pastoral teams, also perhaps for groups of clergy on a deanery or pastoral area basis.

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Workshop Format 1: Whole day 10.30 – 3.30 p.m. Diocese B

Participants
Despite publicity by the Chair of the Diocesan Marriage & Family Life Commission and invitations to all parishes in the deanery only one parish other than the host parish was represented and the total number of participants was 8: two of whom were male and all aged 40+. This obviously affected the dynamic of the day and hurried adjustments were made to the programme to take account of such a small group. However those present engaged wholeheartedly and with increasing enthusiasm.

Format
The same format as that proposed for the Hull workshop was used. However, the fewer numbers meant that the various activities throughout the day took less time and only two case studies were reflected upon. However the opportunity to look at the resource pack being left with the parishes and to decide next steps took longer than at any other workshop with participants reflecting deeply on the application of the workshop in other places within the diocese.

Evaluation
Only one pre-event evaluation form was returned in advance of the meeting from the Commission chair who hoped for a good response to the day, some learning about the importance of welcome and the opportunity to learn about the process of the workshop in order to be able to repeat it around the diocese. Participants were given a simple pre-evaluation card to complete anonymously as they arrived. Of the 7 posted in the box provided, 1 was blank and the other 6 all indicated no prior awareness or indeed any familiarity with Celebrating Family: Blessed, Broken, Living Love.

Completed evaluation forms at the end of the day indicated quite a strong engagement with the involvement of single people within parishes, reflecting a quite lengthy conversation following the case studies reflection, two people referring to it as the one thing they would take away with them:

“To be more aware of single people. To pray for them and find some means of bringing them together.”
“As a result of attending the workshop I think we should remember single people”.

Other comments included:

“Excellent. Exceeded my expectations. Very interesting and thought provoking.”
“Gave me a deeper insight into what ‘Welcome’ really means.”

Despite numerous efforts those participants who had indicated that they were willing to be telephoned a few weeks after the workshop were unavailable. Eventually an e-mail evaluation was gathered from the Commission chair:

“My overall impressions of the course were favourable. Although the numbers were very disappointing, I felt that those who attended found the content instructive and helpful. I considered the most valuable aspect to be, that it got the attendees to realise there is much more to 'welcoming' than saying hello at the church door. Discussing the various scenarios in smaller groups brought this home, and certainly gave our parishioners food for thought. Realistically, because of the small number of attendees, particularly from other invited parishes, I foresee minimal progress within the deanery. However I feel that my own parish will implement more welcoming initiatives, particularly the Family Group Movement which you know we are piloting. My recommendation to other groups would be that the course concentrates the minds of parishioners to consider just how welcoming their parish is. Most of us think we are doing an OK job, until we are forced to look at things more deeply. I found the format of the day satisfactory. The following outcome was achieved:-greater understanding of welcome in all its forms. Had there been a greater attendance the introduction of 'welcome' could have been achieved. Finally I would need to receive more training in order to deliver the course myself with confidence around the diocese. I think we are probably going to have to take the course to the parishes rather than expect them to respond to an invitation to a central venue.”

View the Case Studies used

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Workshop Format 2: Two Half-days 10.00 am - 12.30am

Timetable for this format

  Scripture conversation

Participants
24 participants attended plus the Parish Priest and 2 assistant priests, who were each present for different parts of the sessions. A general invitation had been extended through the newsletters but also specific individuals had been invited because of their involvement in particular ministries within the parish: the Baptism group, the maintenance group, the visiting team and the ‘greeters’ as well as members of the parish’s Development Working Group, who were leading the bringing together of three parishes into one community. Considerable preparation had gone into this event: the MFL Training and Development Officer had met with clergy and parishioners to introduce the pilot three months before the first session and it was integrated into parish planning.

The leader of the Development Working Group agreed to co-facilitate and so two further meetings took place with her. Despite this there were difficulties for people who may have wished to attend because the first session happened during Lent when a Reconciliation Service was also taking place in one of the churches. There was a good representation of age and gender with 1 wheelchair user present for both sessions.

Expectations
These were gathered at the start of the session and recorded as:

  • Looking to be affirmed in what we’re already doing

  • New ideas

  • Hope we’re doing the right thing for ‘new comers’

  • Looking for ideas to ‘bring people out’

  • Young people – 2/3 yrs old – our future

  • Ways of involving new people in the groups

  • Everyone welcome – great diversity

Evaluation
As part of her commitment to the process the leader of the Development Working Group produced an evaluative report of the whole experience. The formal post-event evaluations from participants showed a high level of engagement with the objectives for the workshops and recorded the highest level of understanding of the process that led to this phase of the initiative.

Responses to the month’s break between workshops recorded advantages and disadvantages. High on the list of advantages was the ability to reflect on the discussions and the material covered: “An advantage of a month’s break between the two workshops was that it gave time to reflect and act on our failings, as well as increase awareness of others.” An appreciation of time to begin the parish audit also rated highly: “An advantage of a month’s break between the two workshops was that it gave opportunity for the audit to take place …It gave time to observe within Church some of the different needs.” The busyness of people’s lives was reflected in an appreciation of the break too: “An advantage of a month’s break between the two workshops was that Saturday is a busy day, so glad of the interval between …The break suited me as it would have been difficult to commit 2 Saturday’s together.”

Disadvantages included a ‘loss of momentum’, a chance of forgetting what had gone on and as one participant recorded: “A disadvantage of a month’s break between the two workshops was that the process was in a state of suspended animation and incomplete.”

Transcript of Telephone Evaluation Responses

Report by the Development Working Group Leader

The Interactive Audit Format

Responses from the Interactive Audit

This format could be offered across a week-end at parish/cluster level or as two half day sessions, a week or more apart. This option would be more appropriate for daytime participation.

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Workshop Format 3: Two Twilight Sessions

Timetable for this Format

Participants
Session 1 – 14 participants: 4 from the host parish plus the diocesan adviser for adult formation.
Session 2 – 6 participants: 5 from the host parish; 3 who had not attended session one.

The workshops had originally been scheduled to run across consecutive evenings and had been publicised in both parish newsletters. Unfortunately the MFL Training and Development Officer had to return home urgently on the morning following Session 1 and Session 2 had to be re-scheduled for a Saturday afternoon one month later. This undoubtedly affected numbers participating because the parish priest of the visiting parish was unable to attend because of a Vigil Mass and only three of those who had attended Session 1 were present for Session 2. Whilst there was a good mix of male and female the age group was 50+ with the majority in the upper range.

Format
The first session had followed the same format as Workshop Format 2, the only exception being that there was no shared facilitation. However the powerpoint was adjusted to present the two versions of the audit and the second session adjusted to take account of the month’s delay. Whilst small in number this second group engaged most enthusiastically with the case studies and the What is Life Like leaflets, asking for extra time in both activities.

Evaluation
Participants at the first session completed a pre-event evaluation card on arrival: of 10 ‘posted’ they all indicated no previous involvement in or awareness of Celebrating Family: Blessed, Broken, Living Love. Evaluation forms completed at the end of the second session showed 100% achievement across all the objectives apart from the understanding of the process that had led to Celebrating Family (82%). Possibly this was due to different levels of participation across the two occasions. The unscheduled break of a month, unlike the scheduled break in Workshop Format 2, resulted in more disadvantages being recorded:

“A disadvantage of a month’s break between the two workshops was that you forgot what happened in a month.”
“A disadvantage of a month’s break between the two workshops was that we lost several of the original people, but gained others – sadly could have hoped for more.”

The activity designed to encourage groups to consider the next steps was positively received and a volunteer came forward to organise and co-ordinate a coffee morning after Sunday morning Mass, initially once a month. Other comments included:

“As a result of the workshop I think that we, as a community, can be more active in welcoming and involving more people and including people who may also wish to become active themselves in the community.”

None of the participants at this second session gave their name and telephone number for post-event evaluations.

This format is most suited to smaller parish or cluster groups that need to offer an evening option although this option could also be offered across either weekday or weekend mornings/afternoons.

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Workshop Format 4: A Short Session (Two Hours)

The Project Office was approached to provide a one-off workshop for a Deanery Pastoral Council that would form part of a series of three sessions on different aspects of Welcome. This was to be a general session particularly focussed on the development of friendly, family-sensitive parishes and the resources available through Celebrating Family: Blessed, Broken, Living Love. Obviously because of the time allowance of just two hours, and no follow-up scheduled, this would be different from the other workshops. The following format was drawn up:

As people arrive they are welcomed and given name badges with WELCOME in different languages and invited to write on their first names.  

7.30: Welcome and introductions. In twos – what are you hoping for – what are you expecting tonight? Chart up

7.40: Opening prayer

7.50 : Think of a time in your life when you have felt especially welcome. Find 3 others who have a different ‘welcome’ language on their name badge, introduce yourselves and then tell one another your ‘welcome’ stories. Whilst each is telling their story please try to listen particularly closely and really appreciate them.

8.20: How was that – what words/feelings were associated with ‘welcome’?

8.30: Background to Celebrating Family & scripture

8.50: Buzz -what struck you?

8.55 : Remainder of input – audits, resources, What is Life Like? leaflets

9.10: Chance to look at WILL leaflets and interactive audit

9.20: Plenary closing prayer

On the morning of the event however the Training and Development Officer had to withdraw because of illness and the programme, the Welcome booklet devised for the pilot, and the Powerpoint presentation was e-mailed to the Chairman of the Council. He didn’t receive it until the next day but managed to arrange for another speaker familiar with the Everybody’s Welcome resource to lead the evening.

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Summary & Recommendations

The Everybody’s Welcome Roadshow Pilot has been a worthwhile project despite low numbers in terms of workshop attendance (71). It was unfortunate that the original plans to co-facilitate the workshops across six venues in one diocese had to be scaled down. It has demonstrated that a well designed workshop experience can significantly affect participants, increase awareness of resources, and in some cases, lead to the transformation of existing practise. It has also confirmed a belief that a consideration of the friendliness and family-sensitive nature of our parish communities is a most necessary stage in understanding the complex interaction of home, family and parish that lies at the heart of the faith development process.

The pilot has demonstrated that there remain many people in parishes, deaneries, pastoral areas and dioceses who have not yet engaged with the Bishops’ Conference initiative Celebrating Family: Blessed, Broken, Living Love. It is therefore recommended that the Project Office publicise the basic workshop format, making available the materials and resources required through the existing Everybody’s Welcome web-site and continue to promote the value of such work through the Marriage and Family Life e-bulletin. There are many people working in dioceses with the necessary facilitation skills to deliver the workshops but awareness of their usefulness is a pre-requisite.

In the ongoing development of Celebrating Family: Blessed, Broken, Living Love this first phase of Everybody’s Welcome needs to continue to be promoted as foundational for the work of Home is a Holy Place and Passing on the Faith. The challenge will be to encourage diocesan workers to continue to offer workshops and support around this first phase whilst also attending to the second and third phases as they are developed.

The resources used as part of the workshops, are more than sufficient to enable a worthwhile and transforming engagement with the issues. The two audits, one objective and factual, the other interactive and revealing deeper issues of shifting family patterns and complex webs of relationships, would seem to be an essential step in changing the welcome culture of a parish. Also of value is a reflection on the Case Studies adapted from the Everybody’s Welcome resource produced by Churches Together for Families, that leads to the introduction of the What is Life Like leaflets which deserve to made much more widely available and have been extremely well received during this pilot. They were, without exception, good news for every parish.

By far the most effective format proved to be the Workshop Format 2 but much of its success was dependent on the commitment of a person from within the community able to work alongside the Training and Development Officer. Therefore it is recommended that the Project Office make provision for offering training in the process required for the workshops to diocesan MFL co-ordinators and other interested local leaders.

The Workshop Format 2 experience also demonstrated the usefulness of the roadshow workshops for pastoral development providing a focus for change management in communities called to work together in new ways. They present an agenda that all sectors of the community can engage in from a common starting point and for the good of all.

In almost all the pilot venues, effective publicity was lacking, therefore it is recommended that the Project Office recommend materials for publicising the Workshops together with Guidelines for essential preparation in advance of the event.

Finally, there was almost no awareness or familiarity with the project web-site. It is recommended that new ways of encouraging parishes and dioceses to connect and interact with this essential resource be considered.

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